PRIVACY POLICY
1 – Introduction
Royal Elegance places utmost importance on user privacy and data protection. We are committed to adhering to a comprehensive privacy policy in accordance with prevailing regulations, notably the General Data Protection Regulation (GDPR) effective from May 25, 2018.
In this policy, Royal Elegance outlines the types of data that may be collected on our website, their intended use, and your rights concerning this data.
Royal Elegance reserves the right to modify this policy at any time. Users will be promptly notified of any substantial changes through the posting of the updated Privacy Policy on our website.
2 – Data Protection Officer
Data is collected by Royal Elegance, located at [Insert Address]. Our Data Protection Officer is [Insert Officer’s Name], and their contact details can be found in the legal notices. For any inquiries regarding personal data processing, please contact [Insert Representative’s Name] at [Insert Representative’s Email].
In compliance with current regulations, information automatically collected has been declared to the relevant Data Protection Authority.
3 – Data Collection and Processing
When you visit the Royal Elegance website, data may be collected, with only voluntarily provided information being gathered.
A – Data That May Be Collected
Personal Data: Personal data includes information that can directly or indirectly identify you, such as name, email address, date of birth, or contact details. These are collected only with your explicit consent and are essential for certain functionalities, such as order placement or logging into your Royal Elegance account.
Non-Personal Data: This category comprises information that cannot personally identify you. Non-personal data, collected through tools like cookies, may include aggregated demographic information and statistics related to website usage for improvement purposes.
B – Purposes of Personal Data Processing
Collected data enable full access to our services, aiding in enhancing customer relationships and conducting statistical analyses. Additionally, personal data may be processed for advertising purposes based on user consent.
C – Personal Data Recipient
Collected data are used exclusively by Royal Elegance. Some data may be shared with legal and administrative authorities or technical service providers solely for the fulfillment of their tasks.
D – Personal Data Conservation
To respect privacy, personal data is retained for the duration necessary for processing purposes. The duration varies based on data categories and may extend from 1 to 10 years, depending on factors such as account activity, feedback, and legal requirements.
E – Personal Data Security
Royal Elegance employs SSL encryption during online transactions to secure your bank details. While the company ensures measures to protect personal data from unauthorized access, it disclaims responsibility for risks associated with hacking or internet-related intrusions.
F – Your Rights
As a user, you have the right to access, correct, limit, transfer, or delete your personal data. These rights are in accordance with GDPR articles, and any queries or requests can be directed to Wei Arbel at [Insert Contact Email].
4 – Data Transfer Outside the European Union
Certain services utilized by Royal Elegance may involve the transfer of personal data to countries outside the European Union. The services include Mailchimp for newsletters, Zendesk for customer service, and Google Analytics for website visitor analysis.
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Established in the South-West of France since 2010.

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100% natural Grade A high quality mulberry silk.

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